Arc Internet

Bespoke software, systems integration and automation

Make awkward systems work.

For growing businesses and IT partners dealing with spreadsheets, legacy tools, disconnected platforms or requirements that standard products cannot quite solve.

Arc Internet designs and delivers the missing systems layer: practical software, integrations, portals and automation built around the way the business actually operates.

A practical engineering workspace

The jobs that do not fit neatly into a box

Most customers do not ask for bespoke software by name. They describe a business problem that has become too important for workarounds.

"We're running half the business from spreadsheets."

"Our CRM and accounts system don't talk to each other."

"We've got an old application that still does something important."

"We need a portal for customers, staff or suppliers."

"Someone enters the same information into three different systems."

"Our existing software nearly does what we need, but not quite."

"We've got an API, network device or legacy system that needs integrating."

"We know this process should be automated, but we're not sure how."

These are exactly the sorts of problems I work on.

What Arc Internet Builds

I do not specialise in one technology. I specialise in solving systems problems, with enough technical depth to work through whichever layers of the system the solution requires.

Bespoke Business Systems

Internal systems, operational applications, admin portals, databases and workflow tools designed around how the organisation actually works.

Systems Integration

Connecting CRM, accounting, websites, APIs, suppliers, legacy applications and network equipment so information moves automatically.

Workflow Automation

Replacing repeated data entry, spreadsheet workarounds and manual administrative processes with reliable automation.

Legacy Systems & Special Projects

Modernising older systems, building interfaces around them, migrating data and solving unusual requirements that do not fit standard products.

Working directly with a senior engineer

One experienced engineer, from first conversation to final delivery.

Arc Internet is deliberately small. The person understanding the requirement is the person designing and delivering the system, so there are no layers of salespeople, account managers or junior developers between you and the engineer responsible for the outcome.

That works particularly well for owner-managed businesses, MSPs and technical teams that need senior judgement, practical engineering and direct communication.

For ongoing support, Arc Internet works with trusted support partners where needed, so customers get continuity without depending on a single person for every operational issue.

Discover. Design. Build. Integrate. Adopt.

A project does not finish when the software compiles. The final stage is helping the organisation use the new system successfully.

Discover

Understand the business, existing systems, workflow and the real problem before prescribing a solution.

Design

Agree the scope, interfaces, architecture, risks, adoption needs and fixed-price delivery plan.

Build

Create the missing system, portal, integration or automation with pragmatic engineering choices.

Integrate

Connect the new work to the surrounding business ecosystem: data, users, APIs and operations.

Adopt

Support handover, training, documentation and early changes so the system becomes part of the way people work.

Proof Across Messy Real-World Systems

The common thread is not a single language or platform. It is making awkward, commercially important systems work properly.

Network provisioning

Before

Manual order handling and provisioning steps were eating margin.

After

A zero-touch orchestration layer managed through Salesforce.

Business automation

Before

Payments, customer management and service delivery lived in disconnected tools.

After

A joined-up system from first enquiry through payment and provisioning.

Solar PV monitoring

Before

Faults were tracked in spreadsheets and could disappear for months.

After

Automated fault detection connected directly to field service workflows.

Raildar

Before

Passengers needed live proof of disruption across the UK rail network.

After

A real-time mathematical model trusted by more than 100k users.

For MSPs & IT partners

Give your customers bespoke development, integration and automation capability without recruiting a development team. You keep the customer relationship; I provide the specialist engineering capacity.

Discuss a project

Tell me about the awkward system, spreadsheet, integration or workflow you want to fix.