Last updated: 1st March 2026

This Privacy Policy explains how Arc Internet Ltd ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website at arcinternet.com (the "Website").

1. Who We Are

Arc Internet Ltd is a company registered in England and Wales.

Registered address: Ground Floor, 4 Broadgate, Broadway Business Park, Chadderton, Oldham, England, OL9 9XA

Contact Us

We are the data controller responsible for your personal data.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Identity Data (e.g., name)
• Contact Data (e.g., email address, phone number)
• Technical Data (e.g., IP address, browser type, operating system)
• Usage Data (e.g., how you use our Website)
• Marketing and Communications Data (e.g., your preferences)

3. How We Collect Your Data

We collect data in the following ways:

• When you complete forms on our Website
• When you contact us by email or phone
• Automatically through cookies and similar technologies

4. Use of Google Analytics (GA4)

We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC, to help us understand how visitors use our Website.

GA4 collects information such as:

• Pages visited
• Time spent on pages
• Device and browser information
• Approximate geographic location
• IP address (processed in a privacy-focused manner)

This information is used to analyse website traffic and improve our services.

Google may process this data on servers outside the UK. Where this occurs, appropriate safeguards are in place, such as International Data Transfer Agreements or equivalent mechanisms.

You can learn more about how Google processes data via its privacy policy at: https://policies.google.com/privacy

You can opt out of Google Analytics tracking by using Google’s browser add-on available at: https://tools.google.com/dlpage/gaoptout

5. Lawful Basis for Processing

Under UK data protection law, we rely on the following lawful bases:

• Consent (for analytics and marketing cookies)
• Performance of a contract
• Legitimate interests (e.g., improving our Website)
• Legal obligations

6. Cookies

Our Website uses cookies to distinguish you from other users. You can manage your cookie preferences via our cookie banner or your browser settings.

7. Data Sharing

We may share your personal data with:

• Service providers (e.g., hosting providers)
• Analytics providers (e.g., Google Analytics)
• Professional advisers
• Regulatory authorities where required by law

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

10. Your Legal Rights

Under UK data protection law, you have rights including:

• The right to access your personal data
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• The right to withdraw consent at any time

If you wish to exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://www.ico.org.uk

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us