These examples show the shape of the work: business process, legacy systems, integration, infrastructure and custom software brought together to solve practical operational problems.
Systems involved
Salesforce, network provisioning, APIs, operational workflow
Thin margins were being eaten by manual order handling, provisioning checks and exception management.
A zero-touch orchestration layer that manages the provisioning lifecycle through Salesforce and removes routine admin overhead.
Systems involved
Stripe, customer management, service delivery, automation
Customer management, payment handling and service delivery were spread across disconnected tools.
A unified business automation flow from the first website click through payment, customer setup and service provisioning.
Systems involved
Remote monitoring, telemetry, Salesforce Field Service
Faults were tracked manually in spreadsheets, which meant systems could stay down and revenue could be lost.
Real-time monitoring connected to field-service workflows so faults are captured, tracked and dispatched quickly.
Systems involved
Computer vision, FPGA, SDI, OpenCL / OneAPI
High-stakes video streams required reliable detection and classification using complex multi-spectral data.
Computer vision systems developed for demanding operational environments, drawing on deep low-level and AI experience.
Systems involved
Realtime data, modelling, public web application
Passengers needed a practical way to understand disruption and support delay claims while travelling.
A real-time mathematical model of the UK rail network, trusted by more than 100k users.
Tell me about the awkward system, spreadsheet, integration or workflow you want to fix.
